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5 comments

Do not get fooled by VIP Travel Smart! Their 90 min.

presentation is a pure scam! My wife and I were tricked into $20,000/15 year paradise (price was discounted to $20,000 from $80,000). Upon returning home and having a chance to investigate, we realized that this company is not delivering what was promised. It took us quite an effort to recover our money, thanks to Citibank!

Although we had to replace our bank cards to avoid future UNAUTHORIZED charges from TravelSmart!

Their sales tactics is quite elaborate, they play with your first impression of the place during first hour or so and lure you into sale trap right away!

Reason of review: Problems with payment.

Location: Brooklyn, New York

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Guest

Same thing happened to my husband and I. We have been going back and forth with them for a few months now with no success. Do you have any advise?

Guest

I was scammed too. On the contract they said we can cancel within 5 days but they will deduct the closing fee of $250 , plus 15% of the amount deposited. I contacted my credit card but they said If the contract said that , they can not do anything about it, advised me to hold on and try to book right away vacation and after get the confirmation, try to contact the resort to see if it is legitimate and if not, go back to the bank and at that time frame (90 days) , the bank can step in and help.

Guest

Clause 7 in the contract says we have 7 days to cancel in writing, so we did that. Money will be returned in 15 days, eventhough they assured us that only after the 7 th day the whole amount will be taken from our credit card. Big scam and the travel agency/ airline is also involved I think.

Guest

We were scammed out of our money as well. Kindly tell us what steps you took to recover your all your money back.

Our bank is awesome and they are working with us to recoup our funds. However, we would like to know what documentation (s) did Citi require you to provide in order to complete the dispute?

Signed,

Unhappy Traveler

Guest
reply icon Replying to comment of Guest-986406

same here were were scammed and trying to figure out how to get out of it.. what documentation did you require with your bank to get your money back ?

signed

very dissappointed

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