Booked a honeymoon with TravelSmart VIP at Royalton Punta Cana. I wish we had never left Montreal. - They booked the wrong dates, when we advised them they said they would correct them, they didn't. - Advised upon check in that the room we booked wasn't even available...Read more
Beware of Travelsmart group They have representatives in Punta Cana airport (mafia) that pressure you to make a short visit 90 minutes at a new hotel owned by Sunwings. (Royalton hotel) with the benefit of choosing an excursion at a discounted price. The offer they say...Read more
I signed up for TravelSmart VIP club at Chic Punta Cana in August, 2016 and have since paid them over $4,000. I have been trying to reach them since March, 2017 to book my vacation to no avail. I have been on hold as long as 1 hour on their toll free number but no one...Read more
I didn't like
- Way they dont care about the customer
Short Review on March 25, 2017
Travelsmart Vip Club
This company and those working for it are scammers. DO NOT GO NEAR THESE PEOPLE. However, if you got trapped with them remember that you have 5 DAYS TO CANCEL the contract without any penalties as per Mexican laws on consumer protection (Google and do your research). Them asking 15% to cancel is thus ILLEGAL, let alone their sales practices.
Travelsmart Vip Club Membership Review
Travelsmart Vip Club
Was pushed into buying this while on hoiday in dom rep. Tried to cancel next day it was made so difficult and was told to not cancel and to try out the holiday that was a perk and if didnt like it we could cancel our membership. Also we were told our flights would be cheap but it turns out we carnt get cheap flights or discounts from the uk.
When we signed up for this we were sold on the idea of low weekly rates, not the case! I tried to say NO over and over until they finally suckered us into a smaller plan and took most of our day! Now I go to book and when I called the first time the "agent" was willing...Read more
I paid around three thousand for 15 weeks. While I don't think I got what I expected, I just pay the all inclusive fees (which are what you would pay most anywhere) The clubs are five star places and the Diamond Club gives you VIP treatment. I have enjoyed the trips I...Read more
We were sold the big pitch and lots of exciting promises at steep discounts. None of them have come true. The biggest false promise was that we could get discounted flights using Travelsmart. When we tried to book our first trip the following year, we were told the...Read more
Same old story, different day. I can't get over how many people are reckless with their hard earned money; they spend thousands of dollars on an investment and have no idea what they're investing in?! And if that isn't enough - being force-fed (ha!) alcohol is their...Read more
- All of the royalton resorts
I didn't like
- No us airlines
- Slow resolution response times
This happened to us also. They were giving us drinks during the presentation. I didn't realize how strong the drinks were until I got up to use the restroom and couldn't walk straight. Both my husband and I were under the influence and quite giddy at the time. Neither...Read more
It saddens me to keep reading new reviews from people with the same story as the rest of us. To hear the all inclusive fees have gone up, I want to be angry but honestly not surprised anymore. This company is a thief and they keep stealing innocent people's hard earned...Read more
Fell in to that same trap. Collin hunter owner of sun wing a Canadian. Shame on you you are a scammer and a thief. Your day will come every dog has it day and yours is on the way hopefullyRead more
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