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Same old story, different day. I can't get over how many people are reckless with their hard earned money; they spend thousands of dollars on an investment and have no idea what they're investing in?! And if that isn't enough - being force-fed (ha!) alcohol is their...
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Anonymous
Anonymous

Completely agree. I joined because I thought I'm getting significant savings. What's disappointing is that no one mentioned anything about a 15k points cap that Sunwing has on...

3.5
I liked
  • All of the royalton resorts
I didn't like
  • No us airlines
  • Slow resolution response times
#1041287
This happened to us also. They were giving us drinks during the presentation. I didn't realize how strong the drinks were until I got up to use the restroom and couldn't walk straight. Both my husband and I were under the influence and quite giddy at the time. Neither...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anonymous,We're sorry to hear that you took the decision to terminate your membership without having the chance to enjoy the savings and benefits it offers. We do feel it...

Anonymous
Anonymous

I agree

#1022888
It saddens me to keep reading new reviews from people with the same story as the rest of us. To hear the all inclusive fees have gone up, I want to be angry but honestly not surprised anymore. This company is a thief and they keep stealing innocent people's hard earned...
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JerseyGirl16
JerseyGirl16

It's ok to be a Pissed Consumer at any point in time but be reasonable. You drank, they didn't pour it down your throat. You signed on the dotted line, they didn't force your ...

Anonymous
Anonymous

We cancelled one day after signing up thanks to the reviews we read. We were still at the resort and went back to their office the next day. Sat through an additional half hou...

Short Review for March 25, 2017, Pc_exchange_policy

Travelsmart Vip Club
#1025586
1.9
This company and those working for it are scammers. DO NOT GO NEAR THESE PEOPLE. However, if you got trapped with them remember that you have 5 DAYS TO CANCEL the contract without any penalties as per Mexican laws on consumer protection (Google and do your research). Them asking 15% to cancel is thus ILLEGAL, let alone their sales practices.
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Travelsmart Vip Club Membership Review

Travelsmart Vip Club
#978877
Was pushed into buying this while on hoiday in dom rep. Tried to cancel next day it was made so difficult and was told to not cancel and to try out the holiday that was a perk and if didnt like it we could cancel our membership. Also we were told our flights would be cheap but it turns out we carnt get cheap flights or discounts from the uk.
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Fell in to that same trap. Collin hunter owner of sun wing a Canadian. Shame on you you are a scammer and a thief. Your day will come every dog has it day and yours is on the way hopefully
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anonymous,We are sorry to hear that you have formed this unfounded impression of our company. We would very much like the chance to discuss your feedback further in order...

1.0
#1017494
I purchased a package in july 2015. 30000 points per year for 15 years. With a minimum yearly charge of 275$ us.If ever more points are required, they borrow from the next year, but have to pay the next years charge. We also got a free week for 4 people at high season....
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anardo,As we're sure you can appreciate, the availability at the resorts is not controlled by TravelSmart but rather by each resort itself so if the resorts you have sele...

3.3
#1012854
I would like to cancel my membership. But no one is there to answer my email. They do not have any contact number for cancellation. Feeling helpless.
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Anonymous
travelsmartdisgust

To anyone out there considering buying a travelsmart package do not do it. They make you sign contracts for 15,000 and up, and then tell you that when you are ready to book yo...

Anonymous
Anonymous

Hi ,Send email at: vipconcierge@travelsmartvip.com and customerservice@travelsmartrewards.com and saleadminpuj@travelsmartvacationclub.com

#1004211
TravelSmart company representatives charged the contract 11611 price to us twice. My bank representative and I talked about it to the Customer Representative Flavio Rengel. That conference call was recorded by the bank. He said that there is only one payment $6,525US...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear ScamFighter,Unfortunately, we are unable to locate the emails you refer to within your complaint sent to the socialmedia account as we can assure you that all emails rece...

1.5
I liked
  • Food
I didn't like
  • Empty promise
  • Lying all in
  • Swindle good people of their money
#1001651
Is a company of scammers, you are ruining your vacation with the invitation to know more of their hotels. They do not let you go until you buy and then you buy them you have no consideration on their part, they sell you heaven that day and then it's *** what you get...
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Anonymous
Anonymous- Hate travel vip

I would like to be added to the lawsuit please provide more info.

Anonymous
Anonymous

HELLO, SEND MORE INFO TO BE ADD IN THE LAWSUIT.THANKS.

2.0
I didn't like
  • Sucks
#999424
I am currently on vacation and have found ourselves to have been misled as well. I have emailed the concierge email and am awaiting cancellation to be processed I am within my 5 day cancellation right as it is day 3. To whom it may concern, As per our agreement and...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Gavin & Caroline,We're so pleased that following your email to our socialmedia account, our team were able to locate you and resolve your situation. We look forward to as...

Dear Mrs. Taieb Thank you so much for your comments about your last trip to Memories Grand Bahama. Please wait answer from our Quality Department. We are sending copy of this e-mail to them. Kind Regards cid:image001.png@01D0A791.A678B750 -----Original Message-----...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Mrs. Taeib,We're sorry to hear about your experience last year at the Memories property in the Bahamas. From your post above it appears you have been in contact with our ...

1.0
#996008