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2.2

I plan on reporting this company to the Federal Trade and Better Business Bureau I signed up for a package with travelsmart last month during this presentation I asked several questions I was very thorough I wanted to be clear that if at any time I decided that this was not the program for me that I will be entitled to cancel with no obligation after that the guy who did my contract assured me not once not twice but several times that if at any time I was unhappy with my membership I could cancel it at any time and not be penalized now that I'm having the hardest time canceling I will be reporting this this is a scam do not do it

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

Travel Smart is not registered in BBB,and i wonder why?The contract they send thru your email after you make the initial downpayment is encrypted and theres no way you can show it to a lawyer.....RED FLAGS all over and they still parade themselves as a legit company....SMH

TravelSmartVIP

Dear Member,We're sorry to hear about this confusion regarding the cancellation process. The cancelation clause with all the details can be found within the copy of the contract received at the time of purchase as well as in the membership documentation available on our website. We apologize if this was not made clear to you at any time.If you could send us through your membership details, referencing this review, to socialmedia@travelsmartvip.com we will gladly assist in any way we can.

Guest
reply icon Replying to comment of TravelSmartVIP

I would like to cancell my membership too. Please contact me to agutaruselli@***.com

Guest
reply icon Replying to comment of Guest-1538806

Even if you are within the 5 day recession period this liars will not honor your contract and will continue charging your credit card with all the fees that you signed upon....they are hungry for your money and hold true to their deceptive and unfair practices...Sad to say i am a victim too and lost thousands of dollars from this scams....First Class thieves and i hope {{Redacted}}

TravelSmartVIP
reply icon Replying to comment of Guest-1542811

Good Morning ScamAlert213, We're very concerned to hear that you feel this way as our contract stipulates the cancellation terms and if your membership with us has been terminated, additional charges would never be made. We would very much like to look into your situation and clear up any misunderstandings. If you could please send your member ID, referencing this comment, to socialmedia@travelsmartvip.com and we will gladly ensure a member of our team reaches out to you directly.

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