Travelsmart Vip Club - No answer
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New ReviewerI've been calling the promo number 888-999-**** for months and sending many emails to use my vacation. No one answers the phone EVER nor response to my email.
Its a complete scam.
Why can i not book my vacation before my promotion is over? I sat in a orientation for 4 hours and I can not get a response to book my trip
Reason of review: Not as described/ advertised.
Preferred solution: Let the company propose a solution.
Travelsmart Vip Club Cons: Misled in the vacation package.
Location: New York, New York
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Comments
Please avoid publishing any personal information and promotional content
Dear Poster, We apologize that you have not been able to redeem your certificate. We can confirm that each certificate does allow the user a full year to redeem it. If you could send us the details of your certificate to socialmedia@travelsmartvip.com along with your requested travel dates and chosen resort, we will gladly ensure our reservation team assists you further.