Travelsmart Vip Club Reviews and Complaints
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- Bad customer service
- Taking advantage of nice people
- Not as promised
- Food
- Resorts are beautiful
- Love all the resorts
- Latest review first
- Most helpful reviews first
Dear Guest, We're sorry to hear your experience with our resort team left such a negative impression. The length of the presentation can vary since we need to do a personalize...
Dear Member, We're sorry to hear you wish to cancel your membership before you have had a chance to experience the benefits and vacation experience. Could you please send us a...
agreed.wish I could just stop paying and be done with it. It is a pain in the *** booking. Now they are saying oh no diamond club in cuba..gimme a break...total waste of time ...
(OP here) Just a heads up that I have responded to the email provided in the response comment with more details and have not heard back from them yet.
- Website is terrible and never up to date
- Predatory and deceptive sales practices
- Fact that they take advantage of people
Hi Jean, We are happy to hear your issue with Travelsmart Vip Club has been resolved! In order for us to mark this review as resolved on your behalf, we will need you ...
Dear member, We're very concerned to hear that you are not satisfied with your membership and the benefits included. We would very much like to assist you further in resolving...
- Food
- Loved the resort and location
- Misrepresentation of services
- Just say refer to contract you signed
- Didnt tell you the truth
We have had similar problems. Be happy you only purchased for 3 years. We are stuck with this mess for another 18 years. Most disreputable company we have ever dealt with. The...
Good Morning Mr. Burgess, We apologize for any miscommunication that you feel may have occurred at the moment you purchased your membership with us. We have received your emai...
- Loved the resort and location
- Misguiding false claims
I don't know who Valuable Tuatara is. I guess it is the name this company, *** consumer, assigned to my original post back in October. I don't have an account and don't want o...
Travel Smart Vacation Club Contract # 6188821 / Quality Control Follow Up This complaint has been resolved.
Similar to Travelsmart Vip Club
Dear member, We're very sorry to hear that you have made the decision to cancel your membership without having the chance to experience all the benefits it has to offer. If yo...
they'll let you cancel. then point to the fine print that says you only have 5 days to do it.
Dear member, We're sorry to hear that you are not satisfied with your membership. The SmartPoints, when combined with the members’ preferential rate, offer considerable saving...