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5 comments
1.3

Original review updated by user Feb 16, 2021

It is a total scam and I lost $ 40000 in it . Deals are better on Expedia than being a member of travelsmart.

User's recommendation: Don't go there.

Product or Service Mentioned: Travelsmart Vip Club Diamond Membership.

Monetary Loss: $40000.

Preferred solution: Full refund.

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#1999906

To be fair my sister tried to use you to go to Barbados for her and family you were more expensive. Could you explain again what the fee is for and the upfront cost.

And the term of the contract if you took out on finance?

Many thanks. You should have an faq.

#1999953
@Dalhem

Good Morning Dalhem, Unfortunately, we don't currently offer any club or affiliated resorts in Barbados, you are able to find a full list of all resorts offered on our website. You are also able to find all the information regarding all fees and costs within the membership documentation provided at the moment of purchase, the same information is available to download in the members' access section of our website. As we're sure you can appreciate, we are not at liberty to discuss the terms of each individual's financial situation online however, as we have offered repeatedly, if you could reach out to us directly at socialmedia@travelsmartvip.com with your membership details we will gladly assist you further and answer absolutely any questions you may have.

#1985125

Good Morning Jaskaran, We find it extremely concerning that you formed such a negative impression of our company having never used the membership plan you purchased nor any of the benefits associated with it; Had you done so, you would have had the chance to experience the Best Price Guarantee that ensures our members receive the lowest accommodation prices on the market. If you would like assistance in reactivating your membership in order to start experiencing the many benefits you have available to you, please reach out to us directly at socialmedia@travelsmartvip.com referencing this review and we will gladly have a member of our team assist you further.

#1985170
@TravelSmartVIP

How are you suppose to use membership benefits when same deal is way cheaper in Expedia or Redtag and many other websites. And you don't have to pay membership fee .

Also when you are selling it .

Your sales person says that you don't have to pay single afterwards. It's a scam!!!!!

#1985938
@PissedConsumer1985170

The Best Price Guarantee referred to within our original response guarantees our members the best price on the market. You are welcome to verify this and more within your membership documentation as well as in the club rules on our website. As mentioned above, please feel free to reach out to us directly if you would like assistance in resolving the misconceptions you appear to have formed regarding the benefits offered by our membership plans.

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