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3 comments

This is a big scam affecting a lot of people it should be shut down they harass you through phone calls and emails I have tried to cancel for years they call and threaten you I want the government to intervene and close these people down. Do not ever deal with this company.

User's recommendation: Do not ever deal with this company 0 Stars.

Monetary Loss: $12000.

Preferred solution: Full refund.

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#1999905

Hi did you ever contact them. I was told today l cannot cancel?

#1999942
@Dalhem

Good Morning Dalhem, As we have answered in your previous comments, we are more than happy to assist you further however we will need you to reach out to us directly at socialmedia@travelsmartvip.com with your member details in order to locate your case with us.

#1982978

Dear Member, We're very concerned to read the allegations within your review as they do not align with the service provided by our company. Please be advised our service teams do not contact our members directly by phone unless a call has been specifically requested or a member is being assisted with a reported situation.

The cancellation terms and conditions, as well as details on how to proceed, can be located within the contract signed at the moment of purchase as well as in your membership documentation available via our website at any time. As we're sure you can appreciate we are unable to identify our members via anonymous usernames, however, if you could reach out to us directly at socialmedia@travelsmartvip.com with your membership details and referencing this review, we will gladly assist you further.

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