I made a contract on December 26, 2017 while I was on vacation in the Dominican Republic. The company was in Chic Puntaca resort.
I sigged up for US$30,000, 15 year program; and for 50,000 points a year. The salesman told me there would be no extra charges, besides using points. However, what I found on their website is that I have to use my points, in addition to paying extra money - around $1,000 dollars to over $10,000, depending on the quality of rooms and the resorts - which doesn't make sense at all. And there is no saving as they promised me.
I already paid $5,002 as a deposit; including a $510 dollar closing fee. I already sent them an email on December 31 - which is within the five days rescission period on the contract - requesting to cancel the contract. I also opened the dispute with my credit card company. According to the contract, if I want to cancel it, I have to pay 15% of what I've paid; and the closing fee is not refundable.
I don't want to give them even a penny. There are too many negative reviews about this company. I'm sure this company is total scam.
I want there to be no more victims like me. I'd like to know what I should do in order to get this done without having any difficulties.
Product or Service Mentioned: Travelsmart Vip Club Membership.
Reason of review: Pricing issue.