Product: Travelsmart Vip Club Customer Care Clear all filters (6 of 6 reviews match)
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Is a company of scammers, you are ruining your vacation with the invitation to know more of their hotels.They do not let you go until you buy and then you buy them you have no consideration on their part, they sell you heaven that day and then it's *** what you get...
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Anonymous
Libi

What is the status of this lawsuit?

dko
dko

Count me in as well please.

2.0
Product
Travelsmart Vip Club Customer Care
I didn't like
  • Sucks
#999424
I do not even want to waste my time to write about this total scam company, but just want to give you guys a heads up !! Stay away from Travelsmart Vip club, otherwise, you will be totally fooled, hurt and ignored. We were treated like Vips at their presentation at...
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Anonymous
Anonymous

Guys,I am in Punta Cana.My experience.We still here.This is 1.22.17.I was sucked into presentation.Almost did buy to it.Did give my Master Card, butwhen I did see cancellation...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear janejung2017,First and foremost, we apologize for any lack of attention by our staff and any bad impressions that may have arisen from this.This is not in keeping with ho...

1.0
Product
Travelsmart Vip Club Customer Care
#989563
What can I say about this company?Everything that every other person said about them. Filthy little *** of a company that takes advantage of people who are enjoying their vacation time and ripping them off by empty promises that innocent people fall for. I wish I could...
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Anonymous
Anonymous

We did the same thing as you and also tried to cancel before we left for home but found it impossible. Every thing we were told was lies and have since tried to book our so ca...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Johnka68,We're sorry to hear that you feel misled by the membership plan purchased. We are more than happy to look into the situation for you if you could send us an emai...

1.2
Product
Travelsmart Vip Club Customer Care
I didn't like
  • Didnt tell you the truth
  • Misrepresentation
#985944
Travelsmart Vacation Club is a SCAM!!! My email.... I received the cancellation letter, I know that the $ 500.00 closing costs is not refundable but I made a payment for 3,192.50 and my cancellation request was submitted on August 27, eight days after signing the...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anonymous,We're very sorry if the cancellation clause with the contract was not explained clearly to you. If you could contact us directly at socialmedia@travelsmartvip.c...

Product
Travelsmart Vip Club Customer Care
#918110
Dont waste your money its a rip off and there is no one in the Quality Control Department that is willing to help.
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear TravelSmart member,We're very sorry to hear that you feel that way. If you could send us through your membership details to memberservicessm@travelsmartvip.com we will be...

1.0
Product
Travelsmart Vip Club Customer Care
#892977
When in Jamaica in April.2016 We were not treated any better than any other person...Feel very strongly that we were ripped off badly.... Left a 3 page letter with my Complaints..... It is now June 12th ... Have not received any reply at all.. To my letter.. Had...
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roxyagnes
roxyagnes

I have managed to come to a satisfactory agreement with TSV. If you email me your story as stated on this website, I will forward to my contact at TSV and hopefully can assis...

2.5
Canning, Nova Scotia
Product
Travelsmart Vip Club Customer Care
I liked
  • Love all the resorts
  • Resorts are beautiful
I didn't like
  • Unprofessional
  • Never tell the truth
  • Travel smart staff
#864411