Product: Travelsmart Vip Club Membership Clear all filters (0 of 60 reviews match)
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Please please... do not buy into this company! It’s a complete fraud. They take advantage of people who work hard for their money and rip you off. I have been in contact with them for over a year to cancel this membership because they failed to send us the instructions...
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DailyZebu
DailyZebu

Have you been able to get out of it? I need to get out of this nightmare.

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear member,We're very sorry to hear you are not satisfied with your membership and we are always more than willing to assist where we can as member satisfaction is our top pr...

1.0
Product
Travelsmart Vip Club Membership
#1248883
I am a loyal member and have had great experiences to share HOWEVER this recent experience has been the worst ever! I booked my reservation online for this May 2018, I received my reservation confirmation by email. I contacted Travel Smart to reconfirm and pay for my...
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4.0
Product
Travelsmart Vip Club Membership
I didn't like
  • Way they dont care about the customer
  • Take our money and then treat us poorly
#1238254
We joined Travel Smart in August 2017, our family stayed at the Royalton St. Lucia and was approached by an agent. We were promised the moon and the stars by these representatives, the told us that we can go back to our country and sell vacations and that Expedia and...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Member,We've very concerned by the allegations within your review of our company. We are not affiliated with Expedia or any other online travel company in any way.As a pa...

Product
Travelsmart Vip Club Membership
I didn't like
  • Taking advantage of nice people
#1232268
on February 21st i went with my family to Cancun and we stayed in a resort for a week, at the resort Travel smart offered me a membership for 30 years and after we negotiated some terms, I end up paying them $40,000 CAD. I went online and I was shocked by their reviews...
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Anonymous
Barbies friend

BIGGEST SCAM EVER: It is too late for me, but you deserve a full return of your 40,000$.

Anonymous
Barbies friend

BIGGEST SCAM EVER. I know how you feel. But they showed me a paper that said my penalty for discontinuing was almost 10,000$, after I signed in. After all, the VIP was suppose...

1.0
Product
Travelsmart Vip Club Membership
#1205182
We were not given accurate representation of this at the time of purchase. Trying to book has been a nightmare and now we have an annual fee? I would love to find out how to get a refund!
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Anonymous
Jeff

I feel your pain... One of the biggest mistakes I have spent money on. The annual fee was laid out for my wife and I but the biggest pain in the *** is transferring your point...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear member,We're sorry to hear you feel the membership was not accurately represented by our team. The annual fee information is detailed in the contract signed by both yours...

Product
Travelsmart Vip Club Membership
#1192897
Miembro nuevo , trate de hacer mi primera reservación y primero proceso muy lento , me atendieron 3 representantes de reservaciones con diferentes ofertas todas por encima de lo ofrecido .Sr Robles Gerente de Reservaciones se comunicó en par de ocasiones pidiendo...
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Anonymous
Anonymous

Hasta que sea leal y honesto esta falsedad el 80% de clientes no vuelven a ninguno de estos hotelesQue estafa, cuide su dinero y antes de firmar contacte un abogado de confian...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Estimado socio,Lamentamos escuchar su situación y nos ponemos a su disposicion para ayudarle.¿Podría enviar los detalles de su membresía en un mensaje privado para que nuestro...

Product
Travelsmart Vip Club Membership
#1191670
I'm trying to cancel my membership and all I get is this damn music, a representative come on the line and told me that when I try to cancel, they will have someone else call me back and they will still try to sell me something else.I told them I'm not benefiting from...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Good Afternoon TyeB,We understand the commitment involved with becoming a vacation club member and it was in no way our intention for you to feel that signing up and purchasin...

1.0
Product
Travelsmart Vip Club Membership
#1184099
When we got new jobs we realized we could not travel as much so we called up the company to cancel the membership. The lady said it was cancelled and all was good. Then I noticed a few months later our monthly payment was still coming out. I called to find out why and...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Member,The RCI membership that is offered as an additional benefit of the Travel Smart membership does indeed offer discounted stays at hotels throughout Europe which can...

3.0
Bavaro, La Altagracia
Product
Travelsmart Vip Club Membership
#1180266
My wife and 1 were completely mislead when we gave them $15000 to invest in our vacation future.We were staying at the Royalton Riviera and a salesman named Antonio and his manager Papi completely lied to us about how we could have 2 free weeks a year and get all of...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Good Afternoon JackDougherty77,First and foremost we would like to apologize for any bad impressions that may have been caused by your experience with our sales team. We can a...

1.0
Product
Travelsmart Vip Club Membership
#1179545
You can never get in contact with anyone helpful.We were "given" a free vacation voucher when we signed up. We were told that we would always receive Diamond club amenities. When we went to Jamaica we were not given a Diamond club room and had to pay a bunch of extra...
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Anonymous
Anonymous

i'm on the phone with them as we speak. maybe you have a bad connection

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Member,We offer several different channels of communication for our members to reach our team including toll-free phone numbers, email addresses as well as instant messag...

1.0
Punta Cana, La Altagracia
Product
Travelsmart Vip Club Membership
I didn't like
  • Poor customer service
#1164729