Product: Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership Clear all filters (0 of 6 reviews match)
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What a scam this company is.Sunwing bought them a few years ago and after the *** I went through with Travel Smart VIP I never use Sunwing ever again for being associated with such a scam of a company. Its unfortunate because the Royalton Hotel we stayed at blew my...
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TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anonymous,We are sorry to hear that you decided to cancel your membership plan and that this has affected your overall opinion on the Sunwing Travel Group.

3.2
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
I liked
  • Alcohol
  • Food
  • Entire royalton hotel
I didn't like
  • Travel smart vip
#995864
Scammed is the only way to describe it.We bought into this club on false promises. They showed us point values assuring us that we could travel in any season for the money we paid (a lot). When booking, we found that we are 5,000 points short for the worst room in...
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ImpassionedPointer
ImpassionedPointer

We were scammed just like you ! Shame on you Sunwing !

Anonymous
ScanFighter

I am initiating a class-action. I need documented evidence that there are no benefits to be a member of TravelSmart. Compare their offer for vacation (do not forget to include...

2.8
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
#986484
Just spent 5 nights at the Royalton hotel in Punta cana DR.It was an amazing experience .on arrival we met Aurelina Yan she was so helpful and went over and beyond helping me get a wheel chair making sure my 70th birthday celebration was on point.she is a real asset to...
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Saynototravelsmart16
Saynototravelsmart16

It seems very interesting to me that you would post a positive review on a website littered with negative reviews. How would one even come across this website if they were pos...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear Anonymous,Thank you for taking the time to share your TravelSmart experience with us. Aurelina will be especially delighted to know her efforts were appreciated.We hope t...

5.0
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
#966962
As a family of five, it was very difficult to find vacation that accommodated us and very expensive. Most family packages are for family of 4. Travel Smart guaranteed us Luxury Junior Suite, which was great for our family. So last summer, we joined Travel Smart. Our...
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Anonymous
Anonymous

I am having the same problems, they just cancelled my membership with no letter sent in the mail, or phone call or e-mail. They basically have $3,500 of my money and i have n...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear user48357951,We are extremely concerned to hear about your experience and would very much like the chance to discuss this with you further and assist you in anyway possib...

1.8
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
#917977
Spent a week at Royalton Riveria Maya and was harassed by these people constantly.I finally met with them and they made many promises of 40% of Sunwing and many Bonus Weeks and Special Weeks that I could give away to whomever I liked. Now trying to use it for the first...
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Anonymous
Djani

Hi,We have the same experience. We signed the contract at the same resort, and we were *** enough to pay the balance in full. All the promises about the discounts with Sunwing...

Anonymous
Anonymous

well did you pay your fee or not cause i am having an issue as well

1.1
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
#910958
We joined Travel Smart Vacation club during a trip two years ago while staying at the Royalton Riviera.It was a new and beautiful property, and we liked the idea of using points/free week in a master suite to visit some of the new properties slated to open in the...
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Anonymous
Anonymous

Did you get an update?We just signed up as well and now I'm getting worried that this was a mistake. I didn't see any of the reviews saying that they were successful in cancel...

TravelSmartVIP
TravelSmartVIP
Travelsmart Vip Club Verified Representative

Dear member,We are very sorry for any misinformation provided or confusion caused. If you could send us through a private message or email to memberservicessm@travelsmartvip.c...

3.2
Product
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
I didn't like
  • Not as promised
#906555