1 comment

I can't believe how difficult it is to cxl this membership. No one calls back but they certainly keep calling for payment.

We signed up while in St. Lucia and felt very pressured and overwhelmed. Felt very pressured!!! They did not let us read or give us a chance to read any of the forms....reading the promissory note it states they can take over $10k from us.

When reading the club rules it stated travel smart can cancel the membership but we still have to pay. Absolutely a SCAM!!!!

User's recommendation: Don't get pressured or fooled.

Location: Toronto, Ontario

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Dear Member, The purchase of our membership plans is in no way obligatory and the details of the legal contract signed at the moment of purchase are verified with our team prior to being finalized. We're sorry that you feel the contract was not made clear to you when you signed.

We have a member service team available via phone, email, and instant chat, and our agents are always available to assist our members in clarifying absolutely any doubts they may have as to how the membership works and how best to use it.

That being said, we're sorry to hear that you have made the decision to cancel your membership. As we're sure you can appreciate, unfortunately, we are unable to identify our members when posting from anonymous accounts so if you could send your member details to socialmedia@travelsmartvip.com, referencing this review, and we will gladly assist you further.

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