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3.2

Contract #636****. Our situation was similar to those of many already here.

After countless hours of being fed tons of info with a bunch of non-sense terminology made up to sound more attractive than it really is, we declined. Then they asked us to wait a minute. They came back with what was supposed to be a shorter deal. They said it was the SAME as the longer term contract but shorter.

This was a LIE. They also told us that we could cancel at ANY time but would not get a refund for what we had already paid. There was no mention of the five-day window. Another false claim was the refund (in CASH they said) that we would get after buying from our own money the plane tickets for our next vacation.

We called and asked someone on the phone and they said we could not cancel.

Lastly, our down payment was $592, but the charge to our credit card was $791! I will be contacting my Credit Card to file a claim.

Reason of review: Not as described/ advertised.

Monetary Loss: $791.

Preferred solution: Full refund.

Travelsmart Vip Club Cons: Misguiding false claims.

Location: Av. Francia s/n, Playas de Bavaro, Higuey 23000, Dominican Republic

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Skipper Zwr

Type yI too got screwed over by travelsmart, but I'm waaaay over the 15 day period. I tried cancelling, but they refuse to let me cancel the membership.

Can they still send collections or do anything if I'm not even in their country??

I mean their contract says "Jurisdiction of Barbados Courts"...I'm in the U.S.A bro. our message here

Guest
reply icon Replying to comment of Skipper Zwr

Not sure yet. I contacted my credit card and am waiting to see how that goes.

Guest
reply icon Replying to comment of Skipper Zwr

I hope you are still on the 60 day window to dispute the charges with your credit card company. They will and can send collection as their bank is located in Etiboke,Ontario.You have 60 days to file a dispute with your bank.Do this and get your money back.

Your contract is legal and binding under the law,BUT,you can always dispute that they breached the contract because of lies,misrepresentation and collecting advanced fees without any service rendered. Call Primo Management Group and ask for a free consultation.I am not soliciting anything,just a friendly suggestion but they are your best hope of getting out of this mess.

Guest
reply icon Replying to comment of Skipper Zwr

Hey Iโ€™m currently in the same boat weโ€™re you ever able to cancel and did they ever send you tocllecions

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